• The Fluid Life Corporation is dedicated to providing our customers with quality oil analysis results, excellent service and professional support in a timely manner.


• We are committed to reduce or eliminate the number of occurrences in which our products or services fail to meet the needs of our customers.


• Our goals and objectives are set to continually improve the effectiveness of our Quality Management System.


• All employees are vital to the success of our business, and are empowered to participate unconditionally to improve the quality of our services to our customers.

Fluid Life Quality Policy.pdf

The first order of Fluid Life's Quality Policy is to provide the right analysis accurately and on time. Fluid Life is proud to announce that our Edmonton Lab is now accredited to the International Organization for Standardization and the International Electrotechnical Commission (ISO/IEC) 17025 for the majority of the testing performed. ISO/IEC 17025 certification includes the same quality management requirements as ISO 9001:2008 while at the same time demonstrating competence in analytical testing.

• Part of Fluid Life's ISO/IEC 17025 commitment is to use the most current methods available. Typically, we follow American Society for Testing and Materials (ASTM) published methods and our multiple ASTM members ensure that we are updated on all ASTM D2 committee information related to method development and approval.
• The Fluid Life Corporation has several procedural practices to ensure the reporting of the most accurate test results that include the following activities:
• Ensuring instruments are performing accurately through routine calibration and subsequent checking with reference materials.
• Performance of routine preventative maintenance.
• The use of trending to identify potential problems before they happen.
• Verification of sample integrity throughout laboratory processes.
• Fluid Life's data management system has the ability to track all information related to a sample. This is done through the accurate documentation of any and all changes made to test results or to sample information. The system enables the distinct review of every test result by a qualified staff member before its release to the customer while applying over 7500 flagging rules as well as providing comments and flagging results that are off trend from historical data.
• Fluid Life is constantly looking for ways to make its quality system better and incorporates the following in its routine activities:
• A system to document non-conformances and opportunities for improvement.
• External Assessments to evaluate Fluid Life's adherence to the quality management requirements of ISO 9001:2008 as well as the technical requirements of ISO/IEC 17025.
• Internal Audits of the Quality Management System and individual tests.
• Participation in an interlaboratory crosscheck program. Test samples of unknown concentrations are sent to both Edmonton and Brantford laboratories for an independent evaluation laboratory performance.

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