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Customer Satisfaction Feedback Form Your input is important in helping us to serve you better. Please take the time to fill out the Customer Feedback Form below.
-------------------------------------------------------------------------- Customer Feedback 1.) How did you find Fluid Life's turnaround time (on all oil analysis results and on customer orders)?
2.) Is invoicing prompt and accurate?
3.) Was shipping timely and accurate?
4.) Your ability to reach the preferred contact person?
5.) Do the range of services offered meet your needs?
6.) How did you rate our customer service and sales support?
7.) Does your company use the WinRoast oil analysis software program? If (yes) how do you rate WinRoast?
8.) Have you ever needed technical support for WinRoast? If (yes) how do you rate the support given to you concerning your problem?
9.) Does your company use the Checkpoint module of WinRoast oil analysis software program? If (yes) how do you rate Checkpoint?
10.) Does your company use the ceRoast paperless sampling system? If (yes) how do you rate ceRoast?
11.) Does your company subscribe to the MyLab online oil analysis management system? If (yes) how do you rate MyLab?
12.) Have you ever needed technical support for MyLab? If (yes) how do you rate the support given to you concerning your problem?
13.) Does your company use contamination control products (hygroscopic breathers, storage containers, pumps, pouring accessories etc.) distributed by The Fluid Life Corporation? If yes how do you rate these products?
14.) Does your company use ultra-fine filtration products(portable and stationary filtration systems, load tap changer filtration systems, filtration elements, etc.) distributed by The Fluid Life Corporation? If yes how would you rate these products?
15.) Does your company use sampling supply products(minimess valves, pitot tubes, sampling pumps, valve mounts, etc.) distributed by The Fluid Life Corporation? If yes how would you rate these products?
16.) Have you attended a Fluid Life seminar in the past? If yes, how would you rate the training material as it applies to your daily job? Please add comments below if required.
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