Fluid Life | Services - Shipping Information

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Fluid Life Seminars for 2008

Summer session dates for 2008 announced. (New)

Drop Point for U.S. (New)

Easy overnight shipping of oil samples for customers in the U.S.A. now available.

Shipping Information

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WinRoast® 2.2 Release

New product launch of the best analysis software available. Read about the latest features that can make your maintenance program even better.

WinRoast® 2.2 Features

The Fluid Life Corporation (Alberta)
9321 48 Street
Edmonton, Alberta
Canada
T6B 2R4

Phone (780) 462-2400
Fax (780) 462-2420
Toll Free (877) 962-2400

Click for Map to Edmonton Location

For those customers wishing to drop off samples please proceed to the warehouse entry at the rear of the building (east side). Hours of operation for the warehouse are: 8:00am to 5:00pm(MST) Monday to Friday closed over lunch hour from 12:00pm to 1:00pm. Samples brought in after hours can be left in the exterior drop box.

The Fluid Life Corporation (Ontario)
95 Copernicus Boulevard
Brantford, Ontario
Canada
N3P 1N4

Phone (519) 720-9700
Fax (519) 720-9705

Click for Map to Brantford Location

Hours of operation for the Brantford location are: 8:00am to 5:00pm(EST) Monday to Friday. Samples brought in after hours can be left in the exterior drop box.

U.S. Drop Point:

The Fluid Life Corporation
#5200, 8781 Sheridan Blvd.
Arvada, Colorado 80003

This drop point provides convenient access for any customer in the United States using the oil testing services of Fluid Life. Here's how it works: Order your testing kits from Fluid Life (toll-free at 1-877-962-2400 or alternatively at 1-780-462-2400). In the United States, ship your used oil samples to the Colorado address to the left. Once the samples arrive at the address, they are immediately airlifted overnight to our Edmonton laboratory at Fluid Life's expense. You can then expect 'next day turnaround' of electronic sample results.

Sampling and Shipping Information

Sample Preparation

Please read this notice before sampling.

Do not remove prepaid sticker from the sample jar.
Please do not write on the external black jars.
Always sample the oil while it is warm (i.e. while machine is running, or right after the machine has stopped).
Engines should be sampled every 250 hours, other components every 500 hours
Fill jar to the bottom of the threads, leaving 10mm of airspace. This will prevent leakage during transport and loss of sample
Attempt to keep oil off the threads of the jar.
Allow sample to cool and re-tighten the lid. Always ship samples in their black outer shipping jar to prevent accidental sample loss.
Please make sure sample is securely packaged and leak proof.
Please double check to see that you have included the appropriate documentation with your samples

Following these guidelines will ensure samples arrive intact and uncontaminated, so that we can give you the most accurate results. The Fluid Life Quality Policy begins with the customer and the submission of samples in good condition with proper documentation.

Couriers

Customers can use the courier or shipping method of their choice. The Fluid Life Corporation strives to maintain a productive, friendly and mutually beneficial shipping and receiving partnership with all regional couriers across Canada and around the world.

Xpresspost (Canada Post)

In order to provide a convenient and cost effective means to send samples to our lab, we offer XpressPost prepaid mailers that enable you to drop samples off at any Canada Post location. The mailers are $8.00 each and can be used to ship up to 10 samples to our lab in only 1 or 2 business days when shipping from a major center. Xpresspost is regional , max weight is 1.36 kg or up to about 10 samples. The mailers are available from Fluid Life and can be ordered from us at anytime.