myLab Portal

Account Manager

Reporting to the District Sales Manager, the Account Manager is responsible for maintaining a high level of customer service for our existing customers, with the primary focus of supporting the sales team and developing new business opportunities.  As an Account Manager, you will focus on your specific industry and will be provided with training to understand the Fluid Life product line.

Job Duties

  • Build and maintain strong lasting relationships with new and existing customers within the mining, construction and plant industry.
  • Improve and manage existing customers and new business accounts.
  • Acquire a full knowledge of Fluid Life’s product lines, present short training seminars to promote sales and answer customer queries in a timely manner.
  • Sell and cross sell a full range of products and services including laboratory services, reliability consulting, telematics solutions and technical
  • Identify new sales opportunities within existing customers.
  • Utilize marketing materials about the Company’s product line to present to customers.
  • Coordinator web conference with customers to update and review their account activity.
  • Respond to customer questions and inquires to determine the customer’s needs. Prepare the sales quote and presents it to the customer to close the sale.
  • Communicate with sales, managers, marketing, and other team members to ensure a high quality product and all sales needs are met.
  • Conduct business reviews to ensure customers are satisfied with their products and services.
  • Communicate the progress of monthly sales reports including, prospective customers, new sales, repeat sales and total revenue generated.
  • Updating the CRM and ensure the sales team is aware of changes within clients.
  • Monitor sales, prices, and products of competitors.
  • Participates in the development and execution of the Sales and Marketing Plan.

Qualifications

  • Science (Chemistry / Mechanical) degree or diploma.
  • 5+ years of experience in the sales and marketing field.
  • Experience within laboratory services, mining, construction or plant based industries would be an asset.
  • Driven to achieve sales goals.
  • Strong customer service focused approach.
  • Demonstrate excellent interpersonal and communication skills.
  • Exceptional attention to detail and outstanding organizational skills.
  • Confident self-starter and comfortable making cold calls.
  • Proven knowledge of sales principles and experience with Salesforce would be an asset.
  • Strong time management and project management skills.
  • Lead development experience would be considered an asset.
  • Solid product knowledge and mechanical aptitude.
  • Fluency in French is a requirement for the Quebec territory and is considered an asset for the Ontario territory.

Why choose Fluid Life?

Fluid Life offers competitive wages, a comprehensive benefits plan and a company matching group RRSP program. Our generous profit sharing program rewards and allows employees to share in the success of the company. In addition, Fluid Life provides challenging work, the opportunity to work with a dynamic group of professionals and an environment that encourages high performance and fresh perspectives.

Interested?

If your goal is to be a part of a diverse team dedicated to producing outstanding results, we want to hear from you! Please send a cover letter and resume to jobs@fluidlife.com. Please quote the job title Account Manager in the subject line.

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